Operations
Operations turn 'big picture' strategy and objectives into sustainable profit. However, the large number of internal processes that fall under operations make it difficult to co-ordinate and optimise these overlapping tasks and resources. Our experts have managed the operations of large multinational retailers, receiving awards for best-in-industry performance.
What we do
We bring a wealth of global experience and a fresh pair of eyes to your business. In collaboration with your team, We work quickly to identify the opportunities within the business to reduce operating costs and introduce new income streams.
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Often where incumbent management feel that further savings were not possible without impacting the customer or colleagues.
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You can trust us to supply you with the best industry practices that drive swift EBITDA enhancement.
How we do it
An introductory review of three to five days (specific to clients requirement) benchmarking performance data. This leads to an executive summary of potential costs optimization options, strategic choices and potential projects being presented to the client team.
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Our specialists are comfortable working globally, nationally, remotely or face to face as required. When the pressure is on, you can count on our professionals to support you throughout the project. We know that you will enjoy working with our team as they share their knowledge and experience. Let us know how we can assist you today.
Strategic Cost Optimization
We help hospitality companies implement a continuous & disciplined approach to drive spending & cost reduction.
Cash Flow Impact Analysis
We help hospitality companies understand the financial health of their business, by analysing how cash is moving in and out of your business to better help you identify future cash flow issues
Sales, Income & Growth
Our global experience, benchmarking and modelling help us to work with management teams to build profitable strategies for growth.
Task List and DILOs
It is important to have all tasks formally written and the day-in-the-life-of (DILOs) mapped out for each employee; to ensure all the required work is completed on time and to the right standard.
Efficiency Analysis and Waste Reduction
There can be many sources of waste within a business like high waiting time between tasks, overproduction or unneccesarily high inventory levels. Our experts can quickly spot these and implement innovative solutions to optimise your efficiency.
Workflow Management
Work can pile up far beyond capacity, and at other times there may be people with nothing to do. At retail Metrics we help streamline and control your work load.
Improving Productivity
Our specialists will support the design, development and execution of productivity improvements by optimising production processes (including head office work) and coaching staff.
Develop Operational Policies & Procedures
Businesses fail when operating routines are not aligned to the current operating model. Our specialists will help your team to develop the right approach using global best practice and cutting edge solutions.
Energy & Utilities Management
Data driven analysis lowers both usage and cost. Capex investment drives long term solution.
Supply Chain & Logistics Analysis
We implement industry best practice, utilise supply chain management systems and optimise vehicle productivity and distribution channels.
KPI Performance Management
We help you define the right RETAIL METRICS to run your business profitably.
Retail Training Academy
Access to our retail specialists to design and deliver world class training for your business.
Colleague Handbook
A concise, yet thorough colleague handbook ensures employees maintain high hygiene, quality and customer service standards within stores.
Audit and Mystery Shopper Process
We can plan and organise these inspections to ensure high standards and an excellent customer experience in far away stores.
Format Development
Our experts have experience adapting business models into a variety innovative formats.
Protection Procedures
Our experts will review and improve, or implement from scratch, proven procedures to protect your people, places, property and processes.
Sustainability
There is growing pressure for businesses to be environmentally conscious. Grants/tax breaks, waste reduction and innovative best practices enable businesses to be both sustainable and profitable. Our experts can find win-win solutions for your business and help leverage your new competitive advantage.
We’re committed to delivering world class service
Retail Metrics specialize in helping busy executive teams, owners and boards take the right decisions about cost optimization.
Retail Metrics are able to open up a network of industry specialists who have led some of the very best global business through tough transitions. Our partners are practitioners, not consultants and it is this hands on experience that can make the difference for your business.
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At Retail Metrics we can provide flexible and tailored consulting and coaching, but we can also write the strategy, manage a business or project, and execute a business plan; offering hands on delivery for a thorough range of retail challenges.
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Retail Metrics are transforming the industry by giving businesses access to proven senior practitioners at competitive consulting rates. We offer flexible work and payment options that can adapt as we work together.
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Click below to set up a virtual coffee, we look forward to helping you.
Why not partner with us?
Success for us is obviously about helping business during these tough trading conditions, hence our focus on optimization. But we are building Retail Metrics as a platform that is able to quickly connect senior experienced leaders with businesses that need specific skills or solutions. This might be for a fixed term project, a recurring weekly or monthly meeting or coaching session and as your requirements change, so can your retail practitioner.
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At Retail Metrics we like grey hair, in fact we believe that it really helps if our practitioners have been there and done it before. But grey hair alone is not enough, all our practitioners have been personally recommended and we make sure that they have definitely earned the t-shirt!
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If you know someone who you feel could make a difference to our clients, then please click the link below.
How can we help you?